CET Services

CET for Utilities

As part of our Utility Consultative Service, we provide tailored solutions to support utilities in achieving their energy efficiency and sustainability goals.

Our successful record with utilities across the region is a testament to our strong customer acquisition capabilities, technical expertise, motivated mission-driven staff, and the nimble, easy working relationships we maintain with our clients and customers.

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how we support utilities

At a Glance

Thousands of single-family units served annually for IOU and MLP customers

BPI Goldstar Contractor, BPI Building Analyst, Healthy Homes certified team

Workforce Development Leader – training job-ready professionals through Weatherization Bootcamp

Weatherization Assistance Program administrator

Program Innovation and Market Transformation – advancing including Inclusive Utility Investments, Carbon Based Incentives, Whole Home Decarbonization Audits,etc.

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Making Energy Programs Easier to Use and Easier to Scale

Utilities play a central role in delivering energy efficiency and decarbonization at scale—while also managing grid constraints, peak demand, and long-term infrastructure costs. Increasingly, this work depends on Demand Response (DR), Distributed Energy Resources (DERs), and Non-Pipe and Non-Wire Alternatives (NPA/NWA) that reduce strain on the grid while improving customer outcomes.

Program success still depends on whether customers can move from interest to action.

At CET, our focus is practical implementation. For 50 years, we have worked with utilities to reduce friction in energy programs and help customers complete projects. Our role is to make climate action, and grid-supportive behavior, easier to carry out, so programs succeed from enrollment through completion.

CET’s Role

Program design and piloting, including weatherization, decarbonization, electrification, demand response and DER-integrated offerings

Implementation and delivery support

Customer education and engagement

Trade ally coordination and quality assurance

Coordination and marketing that support Non-Pipe and Non-Wire Alternatives implementation

cross-sector energy expertise

We Work Across Sectors

CET partners with utilities across the full lifecycle of energy programs. We support program design, customer engagement, delivery, and continuous improvement.

Across sectors, our approach emphasizes ease. We reduce administrative burden, simplify decision-making, and manage the details that often slow participation.

This approach underpins CET’s work supporting major utility and state-administered programs, including Mass Save, Energize CT, NextZero, the Weatherization Assistance Program, the Energy Saver Home Loan Program, and more.

Residential Energy

CET supports households pursuing weatherization, smart thermostats, heat pumps, solar, and electrification. Staff guide customers through each step of the process and coordinate with program partners and contractors.

Commercial Energy

For commercial buildings and institutions, CET delivers site-specific assessments and implementation support that align energy improvements with operational needs and capital planning.

Multi-Family Energy

Multifamily projects require coordination among owners, tenants, utilities, and contractors. CET has experience working within regulated housing environments and supporting whole-building approaches.

Comprehensive Decarbonization

CET supports utilities seeking deeper emissions reductions by integrating efficiency, electrification, renewable energy, demand response, and distributed energy resources into coherent customer pathways. This work increasingly supports Grid-Interactive Efficient Buildings (GEBs) that respond to grid conditions while improving comfort and affordability.

why ease matters

Energy upgrades increasingly ask customers to do more than save energy, they are also asked to shift load, adopt new technologies, and interact with the grid in new ways. Even with strong incentives, many projects stall when effort accumulates.

CET addresses this by providing:

One-on-one guidance from trusted advisors

Support with paperwork, scheduling, and incentives

Clear sequencing from assessment to installation

Ongoing follow-through to keep projects moving

For utilities, this results in higher participation, more completed projects, and stronger performance for Energy Efficiency, Decarbonization, Electrification, Demand Response, Distributed Energy Resources, and Non-Pipe and Non-Wire Alternative strategies that rely on customer follow-through.

Let’s work together

Partnering with Utilities Across the Region

Elevating Energy Programs

Strong programs depend on execution. CET helps utilities strengthen delivery by focusing on how programs function in practice.

This includes:

Designing customer pathways that reduce effort

Aligning incentives, messaging, and delivery

Supporting contractors and trade allies in the field

Translating program requirements into clear guidance

Using field feedback to inform program adjustments and NPA/NWA performance

CET staff work directly in homes and buildings, providing insight into where programs succeed and where changes improve results.

Utilities partner with CET for our experience in:

Program implementation and delivery

High-touch customer support at scale

Work across residential, commercial, and multifamily sectors

Longstanding partnerships with utilities and public agencies

Program design informed by customer behavior

Our work is grounded in the realities of program delivery and customer decision-making.

Let’s work together

Summary of CET’s Energy Programs

Energy Saver Home Loan Program →

The Energy Saver Home Loan Program helps Massachusetts homeowners finance energy efficiency, electrification, and related home improvements at favorable terms. ESHLP is a product of the Massachusetts Community Climate Bank. CET supports customers and partners in navigating eligibility, measures, and project coordination.

Weatherization Assistance Program →

The federal Weatherization Assistance Program provides low-income residents access to no-cost energy efficiency improvements. CET administers WAP in Connecticut, supporting income-eligible households with comprehensive weatherization services.

Inclusive Utility Investments →

Inclusive Utility Investment programs enable utilities to invest directly in energy efficiency, electrification, and weatherization upgrades for homes and multifamily buildings, with costs recovered through a tariff tied to the meter rather than the individual. CET supports utilities with program feasibility, design, and implementation, and works with customers to conduct assessments, contractor engagement, and project implementation

DOER Solar for Non-Profits Program→

The Massachusetts DOER Solar for Non-Profits Program supports nonprofit organizations in installing on-site solar through financial incentives and technical assistance. CET supports participating nonprofits by helping them understand program requirements, assess project readiness, and move projects from interest to installation.

Farm Energy Program →

The Massachusetts Farm Energy Program helps Massachusetts farms reduce energy use and explore renewable energy solutions through technical assistance and incentives. Delivered by CET in partnership with the Massachusetts Department of Agricultural Resources, the program provides farm-specific guidance to move projects from ideas to implementation.

Town & Municipal Programs →

CET partners with towns and municipalities to design and deliver local energy programs that complement utility offerings. This includes incentive programs, pilot initiatives, and community-based engagement models that help residents and building owners complete projects.

working with cet

Why Utilities Work With CET

Increase participation

Support deeper energy savings and demand flexibility

Improve customer experience

Strengthen program performance

Let’s work together

Join the Clean Energy Transition Today!

As an electric utility, you play a key role in shaping a sustainable future. To meet decarbonization goals, it’s time to go beyond traditional energy conservation.

Let’s collaborate to integrate efficiency, electrification, and renewables for maximum impact.

Let’s talk about how we can achieve carbon reductions and financial benefits together!

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Designed for utilities to set rebate levels

CET Carbon-Based Rebate Tool

The tool uses carbon mitigation potential as the metric to determine incentive levels for a wide range of measures, from energy efficient appliances, to heat pumps and electric vehicles, to solar PV and demand response programs.

Learn more

CET for Utilities

At a Glance

Program success still depends on whether customers can move from interest to action.

CET’s Role

Program design and piloting, including weatherization, decarbonization, electrification, demand response and DER-integrated offerings

Implementation and delivery support

Customer education and engagement

Trade ally coordination and quality assurance

Coordination and marketing that support Non-Pipe and Non-Wire Alternatives implementation

We Work Across Sectors

Residential Energy

Commercial Energy

Multi-Family Energy

Comprehensive Decarbonization

why ease matters

CET addresses this by providing:

Partnering with Utilities Across the Region

Elevating Energy Programs

This includes:

Utilities partner with CET for our experience in:

Summary of CET’s Energy Programs

Why Utilities Work With CET

Join the Clean Energy Transition Today!

Designed for utilities to set rebate levels

CET Carbon-Based Rebate Tool

join our work, Talk to us!

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