Terms of Service for CET’s On-line Appointment Scheduling Solution 

Welcome to the scheduling system for CET (referred to as “we,” “us,” or “our”). By using our scheduling system to book appointments, you agree to the following Terms of Service. Please read them carefully.

1. Purpose of the Scheduling System 

Our scheduling system is provided to facilitate the booking of appointments for services. By using this system, you acknowledge that the services we provide are part of our nonprofit mission to promote energy efficiency and waste reduction. 

2. SMS Disclosure 

If you opt in to receiving text messages, you agree to receive appointment reminders and updates via SMS. Message and data rates may apply.

3. User Responsibilities 

You agree to provide accurate and complete information when booking an appointment. You must be at least 18 years old or have the consent of a legal guardian to use our scheduling system. 

You are responsible for ensuring that the contact information you provide is current and accessible. 

4. Appointment Changes and Cancellations 

We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, such as staff availability or weather conditions. If this occurs, we will notify you as soon as possible using the contact information you provided.  

5. Privacy Policy 

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. 

6. Prohibited Uses 

You agree not to: 

Use the scheduling system for any unlawful or fraudulent purposes. 
Interfere with the operation of the scheduling system or attempt to gain unauthorized access to it. 

7. Changes to These Terms 

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting. Your continued use of the scheduling system constitutes your acceptance of the updated terms. 

6. Contact Information 

If you have any questions about these Terms of Service, please contact us at: 

Phone: 413-586-7350 
CET@cetonline.org  

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