Job Opportunities at the Center for EcoTechnology
CET is an equal opportunity employer. To learn more about the jobs that are available, please click on the titles below.
- Energy Specialist – Berkshire County and Pioneer Valley
- Director of Marketing and Development-Northampton
- Customer Service Representative-Northampton
Energy Specialist – Berkshire County and Pioneer Valley
The Center for EcoTechnology administers aspects of the Mass Save Home Energy Services program. We recommend to our customers potential energy efficiency measures for their homes. This position involves performing home energy assessments (energy audits), inspections and selling energy improvement measures as well as installing light bulbs and performing combustion safety tests. Energy auditing often involves standing on ladders, kneeling in cramped spaces, working in dusty areas, and being in cold or hot temperatures. Energy Specialists work independently and report to the Field Operations Manager. Saturday hours are required.
Responsibilities:
- Conducting residential energy assessments
- Performing inspections for loans and rebates
- Conducting combustion safety tests
- Installing energy saving measures such as light bulbs and faucet aerators, low flow showerheads
- Identifying technical barriers to installing weatherization measures
- Performing 3 or more assessments or inspections per day
- Selling air sealing and insulation measures to homeowners
- Follow up sales
- Providing excellent customer service
- Meeting or exceeding CET sales expectations
- Meeting or exceeding CET expectations for installing energy savings measures (particularly light bulbs) in homes
- Thorough, accurate, and timely completion of all paperwork and data entry
Qualifications:
- 1 year experience working in field related to energy efficiency
- BPI Building Analyst certification or ability to obtain within 6 months of employment
- Strong math / geometry / communication / computer / sales skills
- Ability to pass drug test, driving and background check
- Reliable, hardworking, trustworthy
- Excellent organizational and time management skills
- Ability to learn and perform a variety of diagnostic tests
- Use of a reliable vehicle and ability to transport materials
- Must possess valid Massachusetts driver’s license
- Passion for the environment and community involvement
- Availability on two Saturdays per month
We currently have two full-time salaried plus commission positions with benefits available. One is principally located in the Berskhires but travel throughout Western Massachusetts is required. The other is principally located in the Pioneer Valley but also requires travel throughout Western Mass. CET is an equal opportunity employer. Send cover letter and resume via email (hr@cetonline.org) to: Amanda Bates, HR Assistant, 112 Elm Street, Pittsfield, MA 01201
Director of Marketing and Development – Northampton
This position oversees the newly formed Outreach and Education Department and is responsible for all aspects of the Center for EcoTechnology’s strategic marketing, development, outreach and education in order to achieve the organization’s objectives. The position includes being responsible for a comprehensive and integrated effort including marketing through web and print media, fundraising, advertising, media and public relations, community outreach, and education. The position is located in Northampton, is a member of the Executive Team and reports to the Executive Director.
Essential Duties and Responsibilities include the following. Other duties may be assigned as needed.
- Develop and execute comprehensive marketing plans and programs, both short and long range, to support sales and revenue objectives of organization
- Supervise department manager, 3-5 staff and 3-6 EcoFellows, including hiring, training and performance evaluations
- Plan for and oversee production of all digital and printed material such as website updates, social media outlets and e-blasts, annual reports, marketing collateral, direct mail, media releases, and displays
- Direct community outreach and education efforts including staffed displays at events, workshops, trainings, and presentations at various venues
- Help build and maintain partnerships with communities and community groups to maximize the impact of our outreach and education work
- Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity
- Manage targeted direct marketing activities, advertising and special events for the organization including individual business units
- Develop and manage relationships with key vendors (e.g. design, web programming, printing)
- Develop and manage the Outreach and Education department’s annual budget
- Recommend service positioning, merchandising, and pricing strategy to produce the highest possible long-term market share
- Oversee development and maintenance of customer databases
- Establish and maintain relationships with industry influencers and key community and strategic partners
- Establish and maintain a consistent brand image throughout all product lines, promotional materials, and events
- Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions
- Manage annual appeal and Earth Day appeals
- Develop and implement a major annual gifts strategy and future capital campaigns
- Research and write grant proposals and oversee grant stewardship activities
- Represent the organization through key outreach opportunities that positively position the organization for visibility
- Work closely with the Executive Team and CET’s business units to anticipate changing strategies or areas of focus
Required Qualifications:
- Bachelor’s degree in related field with at least five years’ experience demonstrating progressive relevant responsibility
- Proven leadership and vision in marketing, communications, fundraising, outreach and education
- Successful experience in managing multiple marketing projects and deadlines simultaneously
- Excellent written and verbal communications skills
- Successful experience in project management of:
- Successful major donor fundraising experience
- Excellent editing skills
- Work style: professional, self-directed, takes initiative, works well in teams, diligent, patient, sense of humor, friendly
- Ability to maintain strict privacy of confidential donor, customer and internal information
- Strategic communications and marketing
- Digital marketing (web, social media, email)
- Print marketing (collateral materials, annual reports)
- Working with the media – print, radio, TV
- Advertising
- Outreach and education
This is a full-time salaried position with benefits located in our Northampton office. CET is an equal opportunity employer. Send cover letter and resume via email (hr@cetonline.org) to: Amanda Bates, HR Assistant, 112 Elm Street, Pittsfield, MA 01201
Customer Service Representative – Northampton
This position provides support to customers using CET’s Green Home Services. This position involves answering customer calls, processing customer contracts, and providing follow up sales support as well as general administrative assistance.
Position Responsibilities include the following. Other duties may be assigned to meet business needs.
- Developing and carrying out follow up sales strategies
- Tracking and reporting sales efforts and results
- Calling customers to follow up on the status of their projects
- Explaining program or technical requirements to customers and builders on the phone or in person
- Entering contract information in databases
- Scheduling staff for appointments
- Tracking and processing customer deposits
- Providing general administrative support, including copying, faxing, preparing materials, and completing database entry
Qualifications:
- Minimum of 1 year administrative office experience
- Minimum of 1 year computer experience – proficient in Windows-based software, database and spreadsheet management
- Minimum of 1 year customer service experience preferred
- Proficient in Windows-based software
- Ability to multi-task in a fast-paced environment
- Excellent organizational and time management skills
- Excellent communication and listening skills
- Knowledge about home construction / renovation
- Passion for the environment and community involvement
This is a full-time hourly position with benefits located in our Northampton office. CET is an equal opportunity employer. Send cover letter and resume via email (hr@cetonline.org) to: Amanda Bates, HR Assistant, 112 Elm Street, Pittsfield, MA 01201
